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Provider Back Office Services

CTS also assists Providers Carrier Account Teams with Internal Project Management Support, After Hours Customer Repair Escalation Coverage, Customer Portal Management and Maintenance, as Well As Quoting Systems Assistance and Remote Location and Fiber Build Management.

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Talk To Us About Helping Relieve Key Personnel Workloads

Chronically Overloaded Account Support Teams Results In Lower Customer Satisfaction and NPS Scores, Let Us Help Don't Replace Your Account Team, Supplement Them With Experienced CTS Support Service

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